Software Services

Be Assured. Choose Waters Global Services.

Waters Global Services focuses on optimizing Waters products with superior service, support, training, upgrades, and Waters Quality Parts®.

Only the Waters Service team has the most in-depth and up-to-date knowledge of the advanced science and technologies that provide the foundation for Waters systems. This knowledge enables Waters to maximize system uptime, increase laboratory productivity, and help you meet stringent compliance requirements.

With more than 94 offices in 50 countries, Waters maintains a strong global presence. Whether your company is a single-location lab or a large multinational organization, Waters Global Services provides you with the expertise and responsiveness you need.


Empower, MassLynx, and NuGenesis 8 Software Plans
Provide you with the latest updates, telephone support, and exclusive access to tips, techniques, and technical notes to protect your software investment

Informatics Professional Services
Waters Informatics & Software Services provide laboratories with a foundation for capturing, organizing, and storing scientific information that aligns with your company’s IT requirements.

See more at